Virus, Worm and Spyware Removal
At any given time thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for hacker probing, worms and viruses. Unfortunately these malicious programs cause massive frustration and millions in lost revenue due to computer errors, stolen information and downtime. PC Sheperds provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.
High Speed DSL and Cable Modem Setup
There are millions of High speed DSL and Cable internet subscribers throughout the United States. The numbers continue to increase as provider competition drives down monthly costs. Many small office and home office (SOHO) computer users rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. PC Sheperds provides DSL and Cable modem setup with internet access to multiple computers in one location.
Troubleshooting and Repair
Most business owners and home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. PC Sheperds makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. PC Sheperds makes it convenient for customers to get their problems solved quickly. In extreme circumstances PC Sheperds will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play.
Wireless Networking
PC Sheperds helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.
Data Back-Up & Recovery
When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. PC Sheperds is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to PC Sheperds experts.
Software Training
PC Sheperds is focused on personalized training for QuickBooks, MS Office, Photoshop and other products. Getting the right advice on how to best use software applications is important. Often it is easier to be shown the way by someone who knows the software to get you going quickly. PC Sheperds not only shows clients the recommended ways of setting up a business, but also provides procedures for managing accounting books, designing websites and more to ensure they have it right the first time. How much does it cost to waste 5 minutes here, 10 minutes there? When you add it up over just one year you will see that the time cost alone is staggering. Our training can remove those costly moments of indecision and save you time and frustration.
Web Development
An organization’s website is much more than just another communication vehicle for the internet. PC Sheperds develops custom websites that build brands, promote products and enable ecommerce solutions. We specialize in bringing business online with innovative technologies and world class design. Successful website design lies in its ability to combine rich content and innovative design with intelligent applications. We use state of the art technology along with our understanding of business processes to create a dynamic website that interacts with users and reflects the image of your organization. PC Sheperds works closely with customers to develop a fully integrated web presence that bridges the gap between internet technology and specific business goals.
Virtual Support
Remote virtual computer support increases customer satisfaction by enabling technicians to address support needs directly and immediately. With virtual support, the efficiency and effectiveness of your support is increased, while customer downtime is minimized. Using PC Sheperds approved remote support tools; a support rep can begin troubleshooting a remote desktop as soon as the user reports a problem. Virtual support is a great secondary service for existing clients that need fast problem resolution or ongoing support.
Technology Consulting
Deciding on the right technology solution for home or business can be overwhelming. PC Sheperds conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. We identify residential and small business technology solutions to solve problems and save money. PC Sheperds takes the confusion out of computer hardware, software, networks and training by providing complete customer solutions.
